Shipping policy

 SHIPPING & DELIVERY POLICY - SkyWave LTE PTY LTD

*Courier Partner: The Courier Guy* At SkyWave LTE, we partner with *The Courier Guy* - South Africa's most trusted courier - to ensure your ZTE LTE Router arrives safely and quickly!

*📦 DELIVERY TIMEFRAME* - *Standard Delivery: 3 - 5 Business Days* - Business days = Monday to Friday (Excluding public holidays) - Delivery timeframe starts from the day your order is confirmed and payment is received - Remote or outlying areas may take an additional 1-2 business days

*🚚 WHAT HAPPENS AFTER YOU ORDER?* 1. *Order Confirmation:* You will receive an SMS/WhatsApp confirming your order 2. *Processing:* We process and pack your router within 24 hours 3. *Dispatch:* Your order is handed over to The Courier Guy 4. *Tracking:* You will receive a tracking number via SMS to track your parcel live! 5. *Delivery:* The Courier Guy delivers to your door!

*💰 SHIPPING FEES* - No shipping fee , it's free 

 *📍 DELIVERY AREAS* - We deliver Nationwide - Coast to Coast! - All 9 Provinces covered: Limpopo, Gauteng, Mpumalanga, North West, Free State, KZN, Eastern Cape, Western Cape, Northern Cape - Street addresses and work addresses preferred for faster delivery - Please ensure someone is available to receive the parcel

*❗ IMPORTANT NOTES* - Please provide accurate contact details and address - If you miss delivery, The Courier Guy will contact you to re-arrange - We are not liable for delays caused by the courier, weather, strikes, or incorrect addresses - Please inspect your parcel on arrival

*📞 NEED HELP WITH YOUR DELIVERY?*  Track directly with The Courier Guy using your tracking number!